Do voters get anything for voting?
No. A Pulse poll never offers a prize, a reward or a chance to win anything, and a channel that hosts polls agrees not to offer one either. A question or description that uses words like win, prize, giveaway, reward, free, vote to or chance to is refused before it is sent.
Can I see who voted?
No. Every Pulse poll is an anonymous Telegram poll. Nobody, including us and the channel, sees who voted or how any one person voted; the report holds totals per option per channel.
What am I charged, and when?
When you confirm, you authorise a cap: the fee of every channel invited plus the platform fee. It is charged then into escrow. Onflow Credit can pay only the platform fee; the channels' fees are paid from your wallet, and if the wallet doesn't cover them the poll can't launch. The share for channels that did not accept by the deadline is refunded when the poll launches. If a channel deletes the poll early, its fee comes back and Onflow keeps the platform fee.
When is a channel paid?
7 days after its poll closes with the results captured, as withdrawable money in its wallet, unless the brand opened a dispute within 72 hours of the close. Accounts in a lower reliability band wait longer: 10 days in Watch, 14 in Restricted, 21 in Frozen. Both sides see the date on the poll. A channel that deletes the poll before it closes is not paid.
How does a brand dispute a payout?
Open the poll, choose Dispute on that channel's row within 72 hours of the poll closing, and give a reason and evidence. The payout waits until the dispute is decided: paid to the channel (never before the 7 days), split, or the channel's fee refunded to the brand, with Onflow keeping the platform fee. Disputes after 72 hours are refused.
Can a brand release a payout early?
Yes, once the bot has confirmed the poll is live, on the website only. It is irreversible: for that order the brand gives up disputes, refunds, make-goods, guarantees, Brand Safety Shield pause refunds, Brand Lift wave refunds and Onflow's help with fraud. The brand ticks each item, types RELEASE, re-enters the password (and a 2FA code where set) and waits out a short countdown. The part paid with Onflow Credit is never released early.
Can a host be penalised for something they did not do?
No. A host's score drops for a deleted poll only when our checks prove the host's own act: the channel could be read, the bot was still an admin, and the poll was gone on several checks spread over time. A Telegram outage, a fault on our side or a check that could not tell never counts; a person reviews it instead. Rewards for votes are decided by a person after the host has had the chance to answer. A penalty found wrong is reversed with everything it caused. How many polls a host can take depends on their reliability band: fewer in Watch, none in Restricted.
Which plan do I need?
Brand polls run on every plan. Your plan sets how many channels one poll can ask, whether you can test headlines before you buy, whether the report has segment breakdowns, network benchmarks and CSV and PDF export, how many free polls you can run in your own channel each month, and whether Brand Lift is included. Hosting polls is free on every plan.
Does Pulse promise a result?
No. Pulse tells you how the people who chose to vote answered, with ranges that say how sure that is. It never promises a number of voters, an outcome or a lift in anything.