Terms of Service

1 Acceptance of Terms

By accessing or using the Service, you agree to these Terms on behalf of yourself and, where you act for an organization, that organization. If you are entering into these Terms for an organization, you represent that you have authority to bind it.

These Terms incorporate by reference our Privacy Policy and any guidelines, plan limits, or policies we publish on the Service. Together they describe the full agreement between you and us. If any conflict arises, these Terms control unless a specific policy states otherwise.

2 Description of Service

Onflow Ads is an advertising-placement marketplace and cross-promotion engine for the Onflow Ads marketplace and supported social platforms. After you connect a channel or account, the Service can:

• Match your channel or account with others for free cross-promotion slot swaps;
• Let you buy or sell paid ad placements through built-in campaign tools;
• Automatically schedule and post agreed placements on your behalf;
• Process payments for paid placements and report performance analytics; and
• Offer AI-assisted features for copy, targeting, and match suggestions.

We provide the Service on an evolving basis and may add, change, or remove features over time. Telegram is the platform that is live today; support for additional platforms such as Instagram, YouTube, X, TikTok, and Discord is planned but not guaranteed and may change.

3 Accounts & Eligibility

To use most features you must create an account and connect at least one channel or supported-platform account that you own or are authorized to manage. You agree to provide accurate information and to keep it current.

• You must be at least 18 years old, or the age of majority where you live, to use the Service.
• You are responsible for safeguarding your account credentials and any access tokens you grant.
• You are responsible for all activity that occurs under your account, whether or not authorized by you.
• You must promptly notify us at support@onflowads.com if you suspect any unauthorized use.

You may only connect channels and accounts you are entitled to control. You must not connect a channel or account on behalf of someone else without their permission, and you must comply with the rules of the underlying platform (for example, Telegram or other supported social platforms) at all times.

4 Acceptable Use & Prohibited Conduct

You agree to use the Service lawfully and responsibly. You must not, and must not allow anyone else to:

• Promote, swap, or distribute content that is illegal, fraudulent, deceptive, or infringing;
• Share or advertise sexual content involving minors, hate speech, harassment, or content that incites violence;
• Run campaigns for scams, malware, phishing, pirated goods, or any content prohibited by applicable law or by the relevant social platform;
• Artificially inflate audience numbers, engagement, or reach using bots, fake members, or purchased traffic;
• Misrepresent your channel's size, niche, audience, or ownership in order to obtain matches or placements;
• Attempt to bypass, disable, or interfere with security, rate limits, matching logic, or payment controls;
• Reverse engineer, scrape, or access the Service through unauthorized automated means; or
• Use the Service to send spam or to violate the rights or privacy of others.

We may review channels and campaigns for compliance and may remove content, pause matches, or suspend accounts that we reasonably believe violate these Terms. We are not obligated to monitor content but may do so at our discretion.

5 Cross-promotion & Ad Campaigns

The Service offers two core ways to grow:

Cross-promotion

A free exchange in which matched channels or accounts publish each other's posts. By opting in, you authorize the Service to schedule and post the agreed placement on your channel or account.

Paid campaigns

Paid placements you buy from, or sell to, other channels or accounts. The Service handles matching, booking, posting, and payment settlement between the parties.

You are solely responsible for the content you supply for any swap or campaign, including ensuring you hold the rights to use it and that it complies with these Terms and applicable law. You also agree to honor the placements you accept — for example, keeping an agreed post live for the agreed duration.

Onflow Ads acts as a marketplace that connects channel and account owners. We are not the author of the advertised content and do not endorse any channel, account, advertiser, or offer made available through cross-promotion or campaigns. Matches are provided as suggestions and we do not guarantee any specific level of reach, engagement, growth, or campaign outcome.

6 Payments & Refunds

Cross-promotion slot swaps are free. Paid campaigns and any optional paid plans are subject to the prices shown at the time of purchase. By starting a paid placement or plan, you authorize us, or our payment processors, to charge the applicable amount.

• Prices are displayed before you confirm and may be exclusive of taxes, which are your responsibility where applicable.
• Payments are processed by third-party providers; their terms apply to the handling of your payment details.
• A placement is generally reserved once payment clears, and funds for a sold placement are settled after the placement runs as agreed.
• We may withhold or reverse settlement where we reasonably suspect fraud, a chargeback, or a breach of these Terms.

Refunds. Because campaign slots are reserved and posts are scheduled, paid placements are generally non-refundable once a campaign has started. If a placement fails to run due to a fault on our side, or a counterparty does not deliver an accepted placement, we will work with you in good faith to provide a re-run or an appropriate credit or refund. Refund eligibility may vary with the rules of our payment providers. Full details of how cancellations and refunds work — including wallet top-ups and Boost Metrics — are set out in our Refunds & Cancellations Policy. For any billing question, please contact us.

7 Intellectual Property

The Service — including its software, design, text, graphics, logos, and the Onflow Ads name — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.

Your content. You retain ownership of the channel content, creatives, and materials you provide ("Your Content"). You grant us a worldwide, royalty-free license to host, store, reproduce, schedule, and display Your Content solely as needed to operate the Service — for instance, to post an agreed placement to a matched channel or account and to generate analytics. You represent that you have the rights necessary to grant this license.

You may submit feedback or suggestions about the Service. You agree we may use such feedback without restriction or obligation to you.

8 Third-Party Platforms & Services

The Service operates on top of third-party social platforms — primarily Telegram today, and other supported platforms as they are added — and relies on third-party services such as payment processors. Your use of those platforms is governed by their own terms and policies, and you are responsible for complying with them.

• Onflow Ads is an independent product and is not endorsed by, affiliated with, or operated by Telegram or any other third-party platform.
• We depend on third-party APIs that may change, become unavailable, or impose limits outside our control, which may affect the Service.
• If a third-party platform suspends or restricts your account, we may be unable to operate features tied to that account.

9 Disclaimers & Limitation of Liability

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will produce any particular growth, reach, or revenue.

To the maximum extent permitted by law, Onflow Ads and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or audience, arising out of or relating to your use of the Service. This applies even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amounts you paid to us for the Service in the three months before the event giving rise to the claim, or (b) USD 100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10 Termination

You may stop using the Service and close your account at any time by disconnecting your channels and accounts and contacting us. We may suspend or terminate your access — in whole or in part, and with or without notice — if we reasonably believe you have breached these Terms, created risk or legal exposure for us or others, or if we discontinue the Service.

On termination, your right to use the Service ends and we may delete or de-identify data associated with your account, subject to our Privacy Policy and any legal retention obligations. Provisions that by their nature should survive — including intellectual property, disclaimers, limitations of liability, and payment obligations already incurred — will continue to apply.

11 Changes to These Terms

We may update these Terms from time to time as the Service evolves or as legal requirements change. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through the Service.

Your continued use of the Service after updated Terms take effect means you accept the revised Terms. If you do not agree to the changes, you should stop using the Service and may close your account.